# Write to us.

> For any question about Uptika, write to destek@uptika.app or fill in the form below; we answer by e-mail.

Last updated: 2026-11-05 · https://uptika.app/en/contact

## Where should you write about what?

We have one address; some things you can do yourself in the dashboard, right away.

- **Support**: Something isn't working or you can't find how to do it: destek@uptika.app. Include your app's store link and the screen you see and we can sort it out faster. [→](mailto:destek@uptika.app)
- **Sales, agencies and portfolios**: Many apps, reports for your clients or team questions: the same address, destek@uptika.app. [→](mailto:destek@uptika.app)
- **Billing and plans**: Plan changes, cancellation and receipts are in the dashboard: Settings › Plan and billing. If something doesn't work there, write to us. [→](https://uptika.app/app/?lang=en#/settings/billing)
- **Data and privacy requests**: Write to destek@uptika.app from your account's e-mail address. Downloading and deleting your data is in the dashboard; details on the Trust page. [→](https://uptika.app/en/trust)

## Contact form

destek@uptika.app

## Questions

### Where will I get the answer?

By e-mail, at the address you enter in the form. We do not offer phone or live chat support.

### Do you have a phone number or an address?

Our only contact channel is destek@uptika.app. The form goes to the same address.

### I can't sign in. What should I do?

Reset your password from the sign-in screen first. If that doesn't work, write to destek@uptika.app from your account's e-mail address.

### Do I need to write to change or cancel my plan?

No. You can do it yourself at any time under Settings › Plan and billing.

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Uptika is an ASO and store-intelligence tool for the App Store and Google Play. https://uptika.app/en