# One-Star Reasons

One-Star Reasons reads an app's recent App Store or Google Play reviews and sorts why people give 1-2 stars into reasons: crashes, ads, price, login, speed, updates and support.

Free tool · No sign-up · https://uptika.app/en/tools/one-star-reasons

## How it works

1. **Reads recent reviews.** On the App Store up to the newest 100 reviews from that country's public review feed; on Google Play up to the newest 100.
2. **Sorts them with a fixed lexicon.** Word stems in six languages (TR, EN, ES, PT, DE, FR): crashes/bugs, ads, price/subscription, login/account, speed/battery, updates, support. No AI; the same reviews always give the same result.
3. **Compares versions.** Average rating of versions with at least 5 reviews: if the latest version is worse than the ones before, that is the first place to look.
4. **Separating words.** Words that appear clearly more often in bad reviews than in good ones. Example quotes are shown without author names.

## FAQ

### How many reviews are read?

The newest reviews the store makes public: usually up to 100. For apps with few reviews read the shares with care; the sample size is always shown.

### Why no AI?

Consistency and cost in a free tool. In the Uptika panel reviews are collected daily and clustered with AI; here a fixed lexicon is used and the method is open.

### Do you show author names?

No. Quotes are shortened and author names are not shown.

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- [Keyword Atlas](https://uptika.app/en/tools/keyword-atlas): Measures one search term in up to 10 countries on both stores: popularity, difficulty and each market's top 3 apps in one table.
- [Metadata Linter](https://uptika.app/en/tools/metadata-linter): Paste your store text: limits, repeats, singular/plural waste and policy risks, instantly, in your browser.
- [Chart Movers](https://uptika.app/en/tools/chart-movers): Daily: a category's top 10 in a country, the climbers, new entrants and apps launched in the last 90 days.

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