Write to us.
For any question about Uptika, write to destek@uptika.app or fill in the form below; we answer by e-mail.
Where should you write about what?
We have one address; some things you can do yourself in the dashboard, right away.
Support
Something isn't working or you can't find how to do it: destek@uptika.app. Include your app's store link and the screen you see and we can sort it out faster.
MoreSales, agencies and portfolios
Many apps, reports for your clients or team questions: the same address, destek@uptika.app.
MoreBilling and plans
Plan changes, cancellation and receipts are in the dashboard: Settings › Plan and billing. If something doesn't work there, write to us.
MoreData and privacy requests
Write to destek@uptika.app from your account's e-mail address. Downloading and deleting your data is in the dashboard; details on the Trust page.
MoreContact form
Questions
Where will I get the answer?
By e-mail, at the address you enter in the form. We do not offer phone or live chat support.
Do you have a phone number or an address?
Our only contact channel is destek@uptika.app. The form goes to the same address.
I can't sign in. What should I do?
Reset your password from the sign-in screen first. If that doesn't work, write to destek@uptika.app from your account's e-mail address.
Do I need to write to change or cancel my plan?
No. You can do it yourself at any time under Settings › Plan and billing.